Privacy Policy

Your Privacy Matters to Us

At Sea Waves Entertainment, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or play our adventure games, escape room games, and puzzle games.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, date of birth, and other information you provide when creating an account or contacting us.
• Game Data: Game progress, scores, achievements, in-game preferences, and gameplay analytics.
• Device Information: IP address, device type, operating system, browser type, and unique device identifiers.
• Usage Data: How you interact with our games and website, including time spent, features used, and crash reports.
• Payment Information: If you make purchases, we collect transaction details. Payment processing is handled by secure third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our games and services
• To improve, personalize, and enhance your gaming experience
• To process transactions and send related information
• To communicate with you about updates, new features, and promotional offers
• To analyze game performance and fix technical issues
• To prevent fraud, cheating, and ensure fair gameplay
• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our games, processing payments, analyzing data, or providing customer support.
• Legal Requirements: If required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and in our games. Cookies help us remember your preferences, understand how you use our services, and display relevant content. You can control cookie settings through your browser preferences, but disabling cookies may affect certain features.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our games and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction: Request restriction of processing your information.
• Portability: Request transfer of your information to another service provider.
• Objection: Object to processing of your information for direct marketing purposes.

To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website or games may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our services, you consent to the transfer of your information to countries where we operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" below. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@seawavesentertainment.com
• Address: 7/511, 2nd Floor, D Type, 58th Street, SIDCO Nagar, Villivakkam, Chennai - 600049, India
• Phone: +91 73059 59557